Shipping Policy

Nuvapaw ships to the United States and Canada.

Processing Time

Orders are processed within [INSERT PROCESSING TIME — e.g. 1-2 business days] before they ship. You will receive a confirmation email with tracking information once your order ships.

Estimated Delivery Time

[INSERT ESTIMATED SHIPPING TIME FOR US ORDERS] for orders within the United States.

[INSERT ESTIMATED SHIPPING TIME FOR CANADA ORDERS] for orders within Canada.

Delivery times are estimates and are not guaranteed. Delays can occasionally occur due to carrier issues, customs processing, weather or other factors outside our control.

Shipping Rates

Free standard shipping on all US orders over $40. Free standard shipping on all Canada orders over C$60. Orders below these thresholds are charged a flat shipping rate calculated at checkout.

Order Tracking

Once your order ships, you will receive a tracking number by email. You can also track your order on our Track Your Order page.

Customs and Duties (Canada)

Orders shipped to Canada may be subject to customs fees, duties or taxes charged by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.