FAQ

Frequently Asked Questions

Does it work on all fabrics?

The Nuvapaw Fur Rescue Kit is designed to work on most common upholstery fabrics, carpets and clothing materials. As with any fabric tool, we recommend testing on a small, hidden area first if you're working with a delicate or unusual fabric.

Can I use it on clothing?

Yes. The Self-Cleaning Roller is safe for use on most everyday clothing fabrics, making it easy to de-fur a jacket or sweater right before you head out the door.

Is it safe for couches and carpets?

Yes, the kit is designed specifically for use on couches, carpets, rugs and car interiors. We still recommend an inconspicuous spot test on delicate or specialty upholstery.

Does the grooming glove hurt pets?

No. The grooming glove uses soft silicone tips designed to gently remove loose fur without pulling or scratching. Most pets find it comfortable, similar to being petted.

Does it require batteries or refills?

No. Every tool in the Fur Rescue Kit is fully reusable and manual — no batteries, no sticky refill sheets, no ongoing costs.

How do I clean the tools?

Empty the collection compartment after each use and wipe the tools down with a damp cloth. Do not submerge the tools in water. Allow to air dry fully before storing.

How long does shipping take?

[INSERT ESTIMATED SHIPPING TIME — store owner to update once shipping/fulfillment times are confirmed]. You'll receive tracking information by email as soon as your order ships.

Do you ship to Canada?

Yes, we ship to both the United States and Canada. Orders over C$60 to Canada ship free.

Can I return my order?

Yes. We offer a 30-Day Happiness Guarantee — if the kit isn't right for your home, contact us within 30 days of delivery and we'll help make it right. See our Return and Refund Policy for full details.